The "effectiveness, efficiency and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment." ISO 9421. Usability in the context of voting system standards refers to voters being able to cast valid votes as they intended quickly, without errors, and with confidence that their ballot choices were recorded correctly. It also refers to the usability of the setup, operation and maintenance of voting equipment for the election by poll workers and election administrators. The "extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use." VVSG.
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The "effectiveness, efficiency and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment." ISO 9421. Usability in the context of voting system standards refers to voters being able to cast valid votes as they intended quickly, without errors, and with confidence that their ballot choices were recorded correctly. It also refers to the usability of the setup, operation and maintenance of voting equipment for the election by poll workers and election administrators. The "extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use." VVSG.
Cite this term
Election Security Glossary. (2026). Usability. In Election Security Glossary. Retrieved August 22, 2026, from https://electionsecurityglossary.com/glossary/usability
Sources
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High consensus
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Multi-source
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Multi-source
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